Santovia engages, educates and empowers patients
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Santovia’s innovative shared decision-making solution improves health outcomes, patient satisfaction and lowers health costs
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Santovia’s integrated offering

Santovia automatically delivers targeted patient specific video and written education covering conditions, procedures, tests and medications. Derived from the ICD-10 codes entered in the assessments.

Key patient-facing features:

Works on any device: patients can use their preferred platform, including smartphone, tablets, and desktops.

Video and written patient education including Bright Futures from the American Academy of Pediatrics

Patient experience surveys, customized, anytime, anywhere

Patient reported outcomes and health questionnaires

Easy-to-follow physical therapy videos to support rehabilitation and recovery

Fully integrated into the eCW patient portal, with education delivered into the Healow App

Newly added by AAP, the comprehensive Schmitt Pediatric Care Advice handouts. This new collection includes many symptom-based and diagnosis-based material

More than 1,100 diseases and conditions

1,500 easy to follow video topics

Over 660 specific procedures and lab tests

Discharge and home care information for more than 1,600 topics

More than 3,700 brand and generic drug information sheets

Nearly 2,000 lifestyle and wellness topics

Providers can easily:

Review and add education, print handouts, and watch videos – all while in the patient record in your eCW EMR

Add their own custom written and video content

Create and select surveys directly delivered to patients

“Support is very responsive, and extremely helpful.  Issues are quickly addressed and resolved (typically within 24-hours).  I was pleasantly surprised to even receive case updates after-hours.​”

Little Axe Health Centers | OK

Powerful analytics
and administrative tools:

Admin interface that tracks learning and monitors results

Built-in tools to scrutinize results at the highest level or drill down to explore individual provider’s performance

Full data downloads for modelling purposes

Region, division and department structure that mirrors your eCW set up

Audit function tracks patients’ usage.

Santovia’s Services



Automatically delivers targeted patient specific education

Multiple languages

Video education in English and Spanish

Upload your own educational materials

Easy-to-follow physical therapy videos to support rehabilitation and recovery

Shared decision-making surveys

Customizable patient experience surveys

Santovia’s engagement platform enables providers to achieve the highest level of reimbursement through the MIPS program.

“The doctors in our practice love to use the easily accessible Patient Education from Santovia. As the office manager, I am very pleased with the wonderful service. My calls and emails are answered by people, not machines — and there is no replacement for dealing with an actual person. ​”

Candlewood Valley Pediatrics  | CT

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